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Moto x pure overheating.How to Fix Moto X Overheating Problem?

 

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Mar 18,  · BASIC FIXES for Overheating: If you have a case on the Moto X then remove it. Casing can increase and maintain the overheating problem. Try switching on Airplane mode in Moto X. Because in some cases, due to unavailability of network, phone starts Estimated Reading Time: 2 mins. Mar 17,  · To resolve over heating problem in Moto X running on Android phone, do as follows. Step 1: Swipe down on the Top of the screen (You may want to do it twice, in case you have notifications showing up on the left side) > Go to Settings > Battery > Check if any app is consuming more power. Step 2: If any third-party app is causing the overheating problem, boot your ted Reading Time: 3 mins. Sep 17,  · Yesterday I received my Moto X pure Edition, after 3 hour of charge I transfer all of my files and stuff from my old Nexus 5. After a few minutes of use I noticed that the phone started to overheat.

 

Moto x pure overheating.Fix Moto X phone Over Heating problem in 5 quick steps!

Nov 22,  · Re: Update on Moto X Pure battery/phone overheating , PM I just checked and the Moto X Pure customized to my original colors is in stock as long as it is the 32GB and my original was 16GB. Mar 17,  · To resolve over heating problem in Moto X running on Android phone, do as follows. Step 1: Swipe down on the Top of the screen (You may want to do it twice, in case you have notifications showing up on the left side) > Go to Settings > Battery > Check if any app is consuming more power. Step 2: If any third-party app is causing the overheating problem, boot your ted Reading Time: 3 mins. Mar 18,  · BASIC FIXES for Overheating: If you have a case on the Moto X then remove it. Casing can increase and maintain the overheating problem. Try switching on Airplane mode in Moto X. Because in some cases, due to unavailability of network, phone starts Estimated Reading Time: 2 mins.
 
 
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United States of America. I posted a few days ago in regards to my Moto X Pure overheating to the point that it burnt my hand. I am updated because I feel like I just may be getting somewhere with customer support! I have been quickly contacted by two representitives and promised resolve with my phone.

Brittany phoned me and Joy replied to the message that I sent her. Brittany asked for pictures of my phone and charger and I sent them to her immediately. My faith is tentalively restored and hope that I won’t be without a phone for long. Turns out there just may be people who do care about their customers and their problems with their phones.

I researched buying a new phone for some time before the purchase and the Pure had everything I wanted and then some, especially the great speakers.

So my hope is that I will get a code soon to reorder another Moto X Pure and the supply is there for me to receive my phone quickly. I will again post an update as Brittany from customer service is supposed to contact me today.

Good Luck everyone! And estimate delivery date if placed today is Nov. So my hopes of getting a Moto X Pure as purchased soon are high!

Boy was I WRONG about Motorola caring about their customers and the problems many of us have faced in regards to batteries overheating because they don’t. In my particular case, my hand was burnt and the charger connector and charging port on the phone was charred. I contacted customer service on Nov. It was shortly after that when I was burnt so I called customer service again as I hadn’t received the shipping label to send my phone back.

I was pleasantly surprised when I was contacted by two different people yesterday assuring me that they would resolve my problem. I spoke to Brittany on my friend’s phone as mine is dead, and she asked that I send in pictures so they would have them on file. I did so immediately. Just now I received the following email:. I also posted to their Facebooks. I think that all of the folks that are facing the problems in regards to the Motorola phones overheating and not charging should do the same in their local area.

Motorola will continue to walk all over it’s customers and disregard the safety and wellbeing of their customers if something is not done about it. Please stop creating new threads. Stick to the one you started and post updates in the one thread. As a reminder this is a user to user forum – you would be better off interacting directly with the people that have contacted you – if you want to keep posting here, that is fine, but it will not great you any additional attention at this point.

I apologize for making new threads. My faith in Motorola is restored! As I said, I was so fortunate to have Brittany handing my claim.

I received a replacement brand new customized Moto Pure! And so far it’s perfect in every way. Brittany was so very helpful and went over and beyond to quickly solve my claim. She was undead called me several times to update me on my claim.

I am grateful to Motorola, and Brittany. I was lost without my phone and really liked my customizations. Brittany quickly got me an order number for a brand new phone at no charge! View All. Additional terms governing the Ideation Program are included in the Ideation Terms and may be found here.

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All Forum Topics. Reply 0. Hello Dawn, Thank you for sending in the requested images of your device and charger. We have reviewed the photos and determined your device and charger will need to be sent in for evaluation. Please see the following attachments for instructions on how to proceed. Once our Engineers have received your device and charger, it may take up to weeks to complete the evaluation. Please feel free to reach out if you have any questions.

For your reference please refer to case number Best Regards, Brittany. Did they wait weeks for their money that I paid for the phone?!!! They received payment and I should have a brand new nondefective phone now. Bottom line. By no means is this an isolated problem. I contacted one of the news stations in Detroit yesterday and now will call the other two major TV stations. I am beyond upset and frankly amazed by Motorola’s lack of customer care let alone morals and safety to their customers.

I guess they are going to wait for a house fire or someone to become seriously harmed by their product. AlphaDog Moto Sr Moderator. Re: Contacted my local news stations , PM Please stop creating new threads. No one can follow your story if you keep posting a new thread every time. Have you reached back out to the Moto people that have contacted you?

Re: Contacted my local news stations , AM I apologize for making new threads. Re: Contacted my local news stations , PM wrote: I apologize for making new threads. Perhaps you wrote this on a Sunday evening?

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